Shipping information

Once your order is placed, it usually ships within 48 hours. Most packages arrive on time.
Orders sometimes show up after the estimated delivery date, possible reasons for late delivery include the following:
* Incorrect address
* Missing apartment, building, floor, or unit number
* Severe weather conditions
* International customs procedures
If you did not receive your package as promptly as our website stated, we will give RESEND OR REFUND per your asking. Please contact us and we’ll make it right!

Returns information

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us first. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Thank you for your interest in the products and services of KKKier.
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, KKKier will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

Warranty does NOT cover: This Limited Warranty does not cover any problem that is caused by:
● conditions, malfunctions or damage not resulting from defects in material or workmanship.
● marked down or final sale items, or typical wear and tear damage (ex. scratches or dents).
● Products within warranty will be replaced or exchanged with a product of equal value.